PROEPTA, S.A. DE C.V. (PROEPTA), with adress in Galileo 11 Col. Polanco V Sección Deleg. Miguel Hidalgo, 11560 CDMX, is responsible for collecting personal data, the use that is given to them and their protection.

Personal information we collect. PROEPTA you may obtain the following personal information: full name, address, RFC, phone, cell phone, email, bank details, personal references. We may also ask you copy of your official ID, proof of address, property lease or proof of payment of property taxes, where applicable.

Using your personal data. Your personal data will be used for the following purposes: (i) provide the services and products required by you; (Ii) report on changes or new products or services that are related to the contracted or purchased by the customer; (Iii) comply with obligations to you; (Iv) assess the quality of service; (V) conducting internal studies on consumer habits; (Vi) send you offers, promotions or advertising related to our products and services.

Data transmission. We undertake not to transfer your personal information to third parties without your consent, except as provided in Article 37 of the Federal Law on Protection of Personal Data in Possession of Individuals.

Rectification, and access Opposition Cancellation of personal data. You have the right to access your personal data we possess and the details of their treatment and to correct them if they are inaccurate or incomplete; cancel when you consider that are not required for any of the purposes specified in this privacy notice, they are being used for purposes nonconsensual or has completed the contractual or service, or object to the processing there of for specific purposes.

The mechanisms that have been implemented for the exercise of such rights through the filing of the application to our area of personal data:

• Phone number: 55 4162 2210 ext 377 or 288
• Email:
• Address: Galileo 11 Col. Polanco V Sección Deleg. Miguel Hidalgo, 11560


You can apply at any of the media mentioned above. Your request must contain the following information: (i) full name, (ii) the right you wish to exercise, (iii) data required to access, ratify, cancel or oppose its treatment, (iv) if applying for the correction or update your data, you must provide the data that will replace the

previous one; (V) in case of opposition to the treatment of their data, shall indicate the personal data and the use to which it opposes; (Vi) in the event of cancellation or access, you must provide the information to cancel or access, as appropriate.

The deadline to fulfill your request shall be twenty business days. The resolution will announce through the media through which it submitted its application, except in cases where such application has been submitted in writing at the address area of personal data, since in that case the resolution will known in writing at the address area PROEPTA personal data.

For more information, please contact the area of personal data mentioned above.

Revoking consent. At any time, you may revoke the consent given to us for the processing of personal data, in order to stop making use of them. For this it is necessary to submit your request in the area of personal data in accordance with the procedure established in the previous point.

If as a result of the revocation of consent is not possible to provide the service or product contracted by you, it means that it has been terminated by you without any responsibility for PROEPTA.

Changes to privacy notice. We reserve the right to make changes at any time or update this privacy notice. These modifications will be made available to the public through the following means: (i) visible ads in our stores or customer service centers; (Ii) pamphlets or brochures available in our stores or customer service centers; (Iii) on our website:, notice Privacy section; (Iv) or we get to the last email you have provided.

Date of last update: June 10, 2015.